AchieveKids United Facilities Group
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Prepared for AchieveKidsPalo Alto + East San JoseApril 2026

Quiet, careful work — built around your students.

One bundled program — janitorial, landscaping, and building maintenance — across both AchieveKids campuses, sensory-aware by default.

For Jose Ortiz, Julie Ngov, and the AchieveKids leadership team Amy Alfaro Business Relations · United Facilities Group
Walk the campuses with us
sensory-aware Facility work that knows when to be invisible.

Why this is different

Your facility is part of the program.

For 65+ years, AchieveKids has stood beside Bay Area students with complex learning, emotional, and developmental needs. About 135 students from 36 districts spend their days in twenty classrooms across two campuses.

Your facility is not an office. It's a sensory-aware setting, a therapeutic space, and a place where one or two adults stand beside every student.

We design the work around that reality, not around square footage.

65+years serving Bay Area students
~135students supported across two sites
36school districts represented

What we protect, every day

Five commitments we hold without being asked.

A standard we keep on our own — without a clause, a checkbox, or a reminder.

01

Fragrance-free by default

Every product we bring on campus is unscented or ultra-low odor — chosen so a sensitive student never has to react to what we used.

02

Quiet during class

No power equipment during instructional blocks. Mowing and blower windows agreed with each Director of Education.

03

Named, predictable crews

The same faces every week. Your students learn ours; we learn theirs.

04

48-hour notice on anything new

If a product, schedule, or person needs to change, you hear about it two days before it happens.

05

We follow your team's lead

When a student needs space, our crew steps back so your staff can lead the moment. We work around your students, not through them.

Janitorial / Landscaping / Maintenance

Three service lines. One team.

One account manager. One invoice. One phone number for Jose.

Janitorial

Daily classroom and restroom cleaning, floor care, summer deep cleans, and sensory-safe chemistry.

Landscaping and grounds

Lawn, trees, hardscape, and outdoor spaces managed with low-impact grounds care.

Building maintenance

HVAC, plumbing, electrical, lighting, doors, painting, preventive schedules, and on-call repairs.

Right now, one toilet flood can mean three phone calls. With United Facilities Group, it means one.

Two campuses. One standard.

Same standard at both. Different rhythm at each.

AchieveKids prepared by United Facilities Group
quiet corridors / clear sightlines / no surprise disruption Two campuses, one calmer operating rhythm.
Hoover Tower at Stanford near Palo Alto Palo Alto Hoover Tower / quiet windows
3860 Middlefield Road

Palo Alto

A quieter neighborhood and a tighter look outside. We schedule around residents, class blocks, and pickup/dropoff.

What we'll look at first: exterior work the neighbors will notice, restroom rhythm, and anything deferred that could interrupt class.

Weekly walkthrough Monthly health report Quarterly review

The transparency layer

You will never wonder what we did last night.

A QR sticker in each closet. Anyone on your team can flag something from their phone — it lands with the right supervisor that night, and you see it close out by morning. Nothing new to learn.

We want Jose's job to feel quieter, not busier.
Scan

QR stickers at closets and service points.

Route

Notes and photos go to the right site supervisor.

Prove

Nightly completion logs create visible follow-through.

Review

Monthly health reports and quarterly reviews turn issues into patterns.

The people you'll actually work with

Three people. Starting with Amy, who's already on the phone with you.

Amy Alfaro

Amy Alfaro

Business Relations

Amy is the first voice you heard from us. She stays close through the introduction so the handoff to Letty never feels like one.

If you've already talked with her, you've already met us.

Letty Miranda

Letty Miranda

President, United Facilities Group

Letty runs the walkthrough, the proposal, and your quarterly check-ins — and she's the call you make when something needs a fast answer.

If something needs a fast answer, she's the one to call.

Al Cuevas

Al Cuevas

Founder and CEO

Al sponsors the AchieveKids partnership personally. He owns the first 90 days and picks up when your leadership needs him.

If your leadership ever needs him, he picks up.

Why United Facilities Group

Twenty-six years in Northern California. A calmer way to run facilities.

United Facilities Group is family-owned, minority-owned, and headquartered in Santa Clara. Fully insured and bonded, and we work prevailing wage where it applies.

Every team member assigned to AchieveKids arrives already cleared — Live Scan, mandated reporter training, chemical and ladder safety, PPE, and AchieveKids-specific onboarding — before they set foot on campus.

We don't quote per square foot — your campuses are not like every other campus. You'll see one bundled monthly number covering all three service lines and all reporting, with bigger project work scoped and approved in advance.

Every AchieveKids invoice carries a visible AchieveKids Mission Discount. Every month. For the life of the contract.

Next step

Walk the campuses with us.

No obligation. No contract. No strings. Pick whichever day feels easiest — we'll walk both campuses, share a few practical notes, and leave you with a short readiness summary that's yours to keep either way.

Another day works too. The goal is simply to make the walk easy.